This Privacy Policy explains how Jemm House Buyers (“Company”, “we”, “us”, “our”) and authorized representatives collect, use, and disclose personal information about our customers, prospective customers, and visitors to our website (the “Website”).
By using our Website or submitting information through our Website, you accept and consent to the practices described in this Privacy Policy.
This Privacy Policy applies to information we collect when you interact with us online via our Website and when you interact with us in person or by phone/text/email related to services offered through the Website. It does not apply to information collected by third parties (including through any application, content, or advertising) that may link to or be accessible from or on our Website. If you do not agree with our policies and practices, please do not use our Website.
This policy may change from time to time. Your continued use of our Website after we make changes is deemed acceptance of those changes, so please check this page periodically for updates.
Effective Date: 2026-02-08
What Information About Customers Do We Gather?
The information we learn from customers helps us respond to inquiries, provide requested services, and improve our Website. Here are the types of information we gather:
Information You Give Us
We receive and store any information you enter on our Website or give us in any other way. This may include:
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Name
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Email address
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Phone number (including mobile)
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Property address and property-related information you choose to provide
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Any notes or messages you submit through forms or communications
You can choose not to provide certain information, but you may not be able to take advantage of some features or receive certain responses.
SMS Messaging Specifics
In addition to the above, when you opt in to our SMS messaging service, we collect your mobile phone number and any other information you provide during the opt-in process. This information is used to send text messages regarding our services, notifications, and promotions.
By opting in to our SMS service, you agree to receive text messages from Jemm House Buyers, which may be sent by an automated system. Message frequency varies. MSG & data rates may apply.
You can opt out of receiving text messages at any time by replying STOP to our message. For help, reply HELP or call 219-333-4599.
We do not share or sell mobile data or SMS opt-in information to third parties for promotional or marketing purposes.
Information We Collect Automatically
We automatically collect and store certain types of information whenever you interact with our Website, emails, or advertisements. Like many websites, we and our service providers may use cookies, pixels, web beacons, and similar technologies to collect information such as:
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Browser/device/hardware type
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Access times
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Pages viewed and actions taken
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IP address
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Referring links/traffic source
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General location derived from IP (approximate)
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Form submission metadata (e.g., page URL where submitted)
Information from Other Sources
We might receive information about you from other sources and add it to information we collect about you (for example, analytics/advertising platforms, lead routing tools, or service providers you authorize).
How Are Cookies Used?
Cookies are unique identifiers we may transfer to your device to enable our systems to recognize your device, remember preferences, improve Website performance, and measure marketing effectiveness.
We may use tracking and analytics features from services such as Google Analytics and advertising platforms that set cookies when you visit our Website or interact with our ads.
Most web browsers are set to accept cookies by default. If you prefer, you can usually prevent your browser from accepting cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether through the browser’s settings. If you disable or refuse cookies, please note that some parts of our Website may be inaccessible or may not function properly.
How Do We Respond to Do Not Track Signals?
Many web browsers support Do Not Track technology. At this time, we do not respond to Do Not Track browser settings or signals. For more information, visit allaboutdnt.com.
How Does Our Website Use the Information It Receives?
We may use information about you for various purposes, including, but not limited to:
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Presenting our Website and its contents to you
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Providing you with information, products, or services you request
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Processing requests and sending related confirmations
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Communicating with you (including by phone, email, and SMS if you opt in)
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Monitoring and analyzing trends, usage, and activities
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Improving our Website, services, and customer experience
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Fraud prevention, security, and protecting our rights and users
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Legal compliance (e.g., responding to lawful requests)
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Any other purpose we describe when you provide the information
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Any other purpose with your consent
How Do We Share the Information We Receive?
We share customer information as described below:
Aggregated or De-Identified Information
We may disclose aggregated information and information that does not identify any individual, without restriction.
Third-Party Service Providers
We may share your information with vendors who help us operate our business and Website (such as hosting, analytics, CRM, call/text providers, and lead management tools). These providers may access or process information only to perform services for us and are not permitted to use it for their own marketing.
We do not share, sell, rent, or trade consumer data, including personal information or SMS opt-in information, with third parties for marketing purposes.
Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale/transfer of assets, information may be transferred as part of that transaction, subject to applicable law and the commitments in this Privacy Policy.
Protection of Company and Others / Legal Compliance
We may disclose information when we believe disclosure is appropriate to comply with the law, enforce or apply our terms, respond to lawful requests, or protect the rights, property, or safety of the Company, our customers, or others.
With Your Consent
We may also share information about you in other ways and for other purposes, with your consent.
How Secure Is Information About Me?
We use reasonable, industry-standard practices designed to protect your personal information, including security measures to protect data transmitted between you and our Website.
However, no website, database, or system is completely secure, and we cannot guarantee the absolute security of your personal information. Any transmission is at your own risk.
Third-Party Advertisers and Links to Other Websites
Our Website may include third-party advertising and links to other websites. We are not responsible for the privacy practices of those third-party websites and encourage you to read their privacy policies.
Social Media Platforms and Plugins
We may interact with you on social media platforms. If you contact us or request communication via social media, our interactions are governed by this Privacy Policy and the privacy policies of the relevant platform. We may also use social platforms to deliver targeted advertisements.
What Options Do I Have Related to Information About Me?
We strive to provide you with choices regarding your personal information:
Promotional Communications
You may opt out of promotional emails by following the unsubscribe instructions in the message or contacting us. This opt-out does not apply to operational/service messages.
SMS Messages
You may opt out at any time by replying STOP. For help, reply HELP or call 219-333-4599.
Cookies
You can adjust cookie preferences through your browser settings. Disabling cookies may impact site functionality.
Are Children Allowed to Use Our Website?
If you are under 18, you may use our Website only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under 13.
California Privacy Rights (Notice)
If you are a California resident, you may have rights regarding your personal information under applicable California privacy laws (including the CCPA/CPRA), such as rights to access, delete, or correct certain information, and to limit certain uses. To exercise your rights, contact us using the information below. We may need to verify your identity before fulfilling requests.
We do not sell your personal information as “sell” is defined under California law, and we do not share SMS opt-in data for third-party marketing.
What About Changes to this Privacy Policy?
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on our Website.
Contact Us
If you have any questions regarding this Privacy Policy or our use of your information, please contact us at:
Jemm House Buyers
Phone: 219-333-4599